service center manager
service center managerservice center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager service center manager
service center manager
service center manager
service center manager
Services for R and DServices for R and DServices for R and D
Chief Financial OfficerChief Financial OfficerChief Financial Officer
Chief Information OfficerChief Information OfficerChief Information Officer
Services for HR professionalsServices for HR professionalsHuman Resource
Services for knowledge managersServices for knowledge managersKnowledge manager
Department head servicesDepartment head servicesDepartment head services
Balanced ScorecardBalanced ScorecardHead of SC / Operations
Know-how transferservice center managerService center manager
Managing Corporate CommunicationsManaging Corporate CommunicationsManaging Corporate
service center managerCorporate Communicationscommunications
Intranet assessmentsIntranet assessmentsIntranet strategist
service center manager

Service center manager

Well informed customers are more and more demanding. Their expectations are continuously rising. Therefore a customer focused organization and fast responses to customer needs are mandatory for a best in class organization.


To meet these challenges we offer the following services:

service center managerservice center managerCustomer centric organization
knowledge managerknowledge managerChange management concepts and communication
service center managerservice center managerComplaint handling
service center managerservice center managerService desk management

Know-how transfer

service center managerservice center managerExperienced personnel to young collaborators
service center managerservice center managerQuick start up for new employees


service center managerservice center managerProcess optimization within a call center
service center managerservice center managerPerformance management
service center managerservice center managerCost control initiatives

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